fn88 Terms & Conditions — Your Rights and Obligations as a Player

1. Introduction and Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fn88 ("the Platform", "we", "us", or "our") governing all access to and use of the fn88 website, mobile interface, games, sports betting markets, promotional programmes, and related services (collectively, "the Services").

By creating an fn88 account, making a deposit, or placing any wager on the fn88 platform, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the fn88 platform and close your account by contacting customer support.

fn88 operates as an online casino and sports betting platform serving players in Bangladesh and other permitted jurisdictions. These Terms are written and enforced in English. In the event of any inconsistency between an English version and any translated summary, the English text shall prevail.

fn88 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via the email address on their account. Continued use of the fn88 platform after the effective date of any amendment constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Age Requirement

Access to the fn88 platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you warrant and represent that you are at least 21 years old. fn88 takes its age verification obligations seriously and will request documentary proof of age from any player at any point in their account lifecycle. Any account found to belong to a player under the age of 21 will be immediately closed, and any funds deposited will be returned to the original payment source after deduction of any bonuses or promotional credits received.

2.2 One Account Per Player

Each individual player is entitled to register and operate exactly one fn88 account. The use of multiple accounts — whether created under the same name, address, device, IP address, payment method, or any combination of identifying information — constitutes a material breach of these Terms. fn88 employs automated and manual systems to detect duplicate accounts. Where duplicate accounts are identified, fn88 may merge, suspend, or permanently close the additional accounts and may void any bonuses, winnings, or balances associated with them.

2.3 Registration Information

You agree to provide accurate, complete, and current information when registering your fn88 account, including your full legal name, date of birth, residential address, email address, and contact number. You are responsible for keeping this information up to date. Providing false, misleading, or fraudulent registration information is a breach of these Terms and may result in immediate account closure and forfeiture of funds.

2.4 Jurisdictional Restrictions

It is the player's sole responsibility to determine whether accessing and using the fn88 platform is lawful in their jurisdiction. fn88 does not make any representation that the Services are appropriate or legally available in all locations. Players accessing the fn88 platform from restricted jurisdictions do so entirely at their own risk and in breach of these Terms.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality and security of your fn88 Login credentials, including your username, password, and any two-factor authentication codes associated with your account. You must not share your credentials with any third party or allow any other person to access your account on your behalf.

fn88 will not be liable for any financial loss, unauthorised wagering, or data compromise arising from your failure to maintain adequate account security. If you suspect that your fn88 account has been accessed without your authorisation, you must contact fn88 customer support immediately at [email protected]. fn88 will take prompt steps to secure the account pending investigation, but cannot guarantee the recovery of funds lost prior to notification.

fn88 reserves the right to implement additional security verification steps — including but not limited to identity confirmation, device verification, and two-step authentication challenges — at any time and without prior notice, where we determine that such measures are necessary to protect the integrity of the platform or the security of individual accounts.

4. Deposits and Payment Methods

4.1 Accepted Payment Methods

fn88 currently accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. fn88 does not charge deposit processing fees, though your payment provider may apply their own charges independently of the fn88 platform.

4.2 Own-Name Payment Requirement

All payment methods used to deposit funds into your fn88 account must be registered in your own name and operated by you personally. Third-party deposits — where a payment is made on your behalf by another individual — are strictly prohibited and constitute a breach of these Terms. fn88 reserves the right to return funds and close accounts where third-party payments are detected.

4.3 Deposit Limits

fn88 may apply minimum and maximum deposit limits at the platform level and at the individual account level. Players may also set their own voluntary deposit limits through the responsible gaming tools available in their account dashboard. Self-imposed deposit limits take effect immediately when reduced and are subject to a 24-hour cooling-off period when increased, to support responsible gaming behaviour.

5. Withdrawals and KYC Verification

5.1 Withdrawal Processing

Withdrawal requests submitted to fn88 are processed as quickly as technically possible. Withdrawals via bKash and Nagad are typically completed within five minutes of approval during standard operating hours. Withdrawals to bank accounts may take between one and three business days depending on the receiving institution. fn88 does not guarantee specific processing times but commits to processing requests in good faith and without unnecessary delay.

5.2 KYC Verification Requirements

Before processing any withdrawal, fn88 may require the player to complete a Know Your Customer (KYC) verification process. This process may include submission of a government-issued photo identification document (such as a National Identity Card or passport), proof of residential address, and documentation confirming ownership of the payment method being used. Players are encouraged to complete KYC verification proactively to avoid delays when requesting withdrawals. fn88 reserves the right to withhold withdrawal processing until all requested verification documents have been reviewed and approved.

5.3 Withdrawal Conditions

Players must have satisfied all applicable bonus wagering requirements before withdrawing any funds derived from promotional credits. Withdrawal requests that do not meet this condition will be declined until the requirements are fulfilled. fn88 reserves the right to apply reasonable withdrawal limits at the platform and account level, which will be communicated to affected players in advance.

6. Bonuses and Promotional Offers

6.1 General Bonus Terms

All bonuses, free spins, cashback offers, loyalty rewards, and other promotional incentives made available through the fn88 platform are governed by individual promotion terms in addition to these general Terms. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail in relation to the subject matter of the promotion only.

6.2 Wagering Requirements

Unless stated otherwise in individual promotion terms, all bonuses credited to fn88 player accounts are subject to a wagering requirement, meaning the bonus amount must be wagered a specified number of times before any winnings derived from the bonus become withdrawable. The applicable wagering multiplier, eligible games, and time limits for each promotion are specified in the relevant promotion terms and may vary between offers.

6.3 Bonus Abuse

fn88 operates a zero-tolerance policy regarding bonus abuse. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same promotion more than once; placing low-risk or hedged bets solely to satisfy wagering requirements without genuine gameplay intent; coordinating with other players to manipulate bonus outcomes; and exploiting promotional terms in a manner inconsistent with their intended purpose. fn88 reserves the right to void bonuses and associated winnings, and to close accounts, where bonus abuse is detected.

7. Gameplay Rules and Fair Use

All games available on the fn88 platform are operated using certified Random Number Generator (RNG) technology, independently audited by recognised testing laboratories. fn88 does not manipulate game outcomes. Return-to-player (RTP) percentages for all games are set by the respective game providers and certified through independent testing processes.

Players agree to use the fn88 platform for personal entertainment purposes only. The use of automated software, bots, scripts, data scraping tools, or any artificial intelligence system to interact with the fn88 platform in an automated manner is strictly prohibited and constitutes a breach of these Terms. fn88 reserves the right to apply technical measures to detect and prevent automated gameplay, and to close any account found to be in breach of this requirement.

In the event of a technical malfunction, game error, or software failure that affects the outcome of a game or wager, fn88 reserves the right to void the affected round and return the wager to the player's account balance. No claim for winnings arising from a technical malfunction will be entertained.

8. Responsible Gaming

fn88 is committed to providing a safe and responsible gaming environment for all players. The fn88 platform provides a suite of responsible gaming tools accessible from every player's account dashboard, including daily, weekly, and monthly deposit limits; loss limits; session time reminders; cooling-off periods; and self-exclusion options. Players are strongly encouraged to use these tools proactively.

If you believe that your gambling behaviour is becoming harmful to yourself or others, fn88 urges you to use the self-exclusion facility available in your account settings or to contact fn88 customer support directly at [email protected] for assistance. fn88 also encourages players to seek support from independent problem gambling organisations if needed. Self-exclusion requests are processed immediately and remain in effect for the duration chosen by the player, which may range from 30 days to permanent exclusion.

fn88 reserves the right to implement mandatory responsible gaming interventions — including account suspension and compulsory cool-off periods — where the platform's monitoring systems indicate that a player may be exhibiting signs of problem gambling behaviour. This is a welfare measure and does not constitute a disciplinary action against the player. For full details, please refer to the fn88 Responsible Gaming page.

9. Prohibited Conduct and Fraud

Players must not engage in any of the following conduct while using the fn88 platform:

• Money laundering or using the fn88 platform to process proceeds of criminal activity;
• Providing fraudulent, false, or forged identity or payment documents;
• Colluding with other players to gain an unfair advantage in any game or betting market;
• Engaging in match-fixing, inside information betting, or any activity that undermines the integrity of a sporting event;
• Threatening, harassing, or abusing fn88 staff or other players in any communication channel;
• Attempting to reverse-engineer, decompile, or otherwise tamper with the fn88 platform or any game software;
• Exploiting any software bug, error, or vulnerability for financial gain rather than reporting it to fn88 support.

fn88 cooperates fully with law enforcement authorities and will disclose account information and transaction records where required to do so by applicable legal process. Players engaged in fraudulent or criminal activity on the fn88 platform may face civil and criminal consequences in addition to account closure and forfeiture of funds.

10. Intellectual Property

All content on the fn88 platform — including but not limited to the fn88 brand name and logo, website design, game graphics, promotional materials, written content, and software — is the intellectual property of fn88 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. Players are granted a limited, non-exclusive, non-transferable licence to access and use the fn88 platform for personal entertainment purposes only. No content may be reproduced, distributed, modified, or commercially exploited without the prior written consent of fn88.

11. Limitation of Liability

To the fullest extent permitted by applicable law, fn88 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the fn88 platform, including but not limited to loss of winnings, loss of data, system downtime, or losses arising from third-party payment provider failures. fn88's total aggregate liability to any player in respect of any claim shall not exceed the total net deposits made by that player in the thirty (30) days preceding the event giving rise to the claim.

The fn88 platform is provided on an "as available" basis. While fn88 makes reasonable efforts to ensure continuous platform availability, we do not guarantee that the platform will be free from interruptions, errors, or technical failures. Scheduled and unscheduled maintenance may result in temporary platform unavailability, for which fn88 will not be liable.

12. Privacy and Data Protection

fn88 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an fn88 account, you consent to the collection and processing of your personal data as described in the Privacy Policy. fn88 employs industry-standard security measures, including 256-bit TLS/SSL encryption, to protect player data from unauthorised access, disclosure, or modification. For full details of how fn88 handles your personal information, please refer to the fn88 Privacy Policy page.

13. Amendments to These Terms

fn88 reserves the right to amend, supplement, or replace these Terms & Conditions at any time. Where changes are material — meaning they substantively affect player rights or obligations — fn88 will provide reasonable advance notice to registered players via the email address held on their account. The amended Terms will take effect on the date specified in the notice. Continued use of the fn88 platform after the effective date constitutes acceptance of the amended Terms. If you do not accept the amended Terms, you must stop using the fn88 platform and may close your account by contacting customer support.

14. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which fn88 holds its operating licence. In the event of any dispute between a player and fn88 arising from or in connection with these Terms, the parties agree to attempt to resolve the dispute informally in the first instance by contacting fn88 customer support at [email protected]. If a dispute cannot be resolved informally within thirty (30) days of first notification, it shall be referred to binding arbitration in accordance with the rules of the applicable arbitral body, unless the player has the right under applicable law to bring a claim before a competent court.

Nothing in this clause limits a player's right to bring a claim before a competent regulatory authority in their jurisdiction, or fn88's right to seek injunctive or other equitable relief in respect of a breach of these Terms.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your fn88 account, please contact fn88 customer support using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Language: English
• Response Time: Typically within minutes via live chat; within 24 hours via email

fn88 is committed to addressing all player queries and complaints promptly, professionally, and fairly. Players are encouraged to retain a copy of any support correspondence for their own records.